Honey Bee Health Collective places a high priority on you involvement in your health care. Our goal is for you and your provider(s) to form a partnership that will facilitate the best care for you. This Partnership requires a level of personal responsibility on your part. A listing of the patient responsibilities affirmed by Honey Bee Health Collective’s Board of Directors follows.
Honey Bee Health Collective patients are responsible for the following:
To respect the confidentiality of all Honey Bee Health Collective Patents and visitors
To show respect for the comfort and safety of Honey Bee Health Collective patients, visitors, staff, and property by:
- Not making sexual remarks or advances toward staff
- Not harming, using threatening language, or making threatening physical gestures toward HBHC staff.
To keep track of your appointments and arrive on time for all appointments
To cancel appointments with at least 24 hours notice if you cannot keep your appointment.
To actively participate in your care by:
- Working with your provider to decide on and plan your treatment
- Asking questions if you do not understand your treatment or what is expected of you
- Telling your provider if you are having trouble following your treatment
To provide accurate and complete information about your current health complaints, past illnesses, hospitalizations, medications, allergies, and other matters relating to your health and/or mental health
To make sure HBHC has up-to-date contact information for you, including your address, telephone number, and emergency contact numbers. If you do not give us accurate information, we might not be able to contact you with important messages about your health.
To pay your bill to the best of your ability. This included providing accurate health insurance information, providing proof of income, applying for government-sponsored benefits, and/or making arrangements for flexible payment plans.
To call 911 if you are having a medical emergency
To comply with all of HBHC’s policies, procedures, and guidelines. Not doing so may affect your ability to receive services at HBHC, up to and including discharge from care.
If you do not understand these expectations or if you have questions about your responsibilities as a client of HBHC, please let us know.